LinkedIn Related Questions

What information is required to support LinkedIn?

We need a LinkedIn Company ID and contact email address (private domains like Google, Yahoo etc. are not supported). 

LinkedIn Basic Jobs not published

We post to Linkedin directly via API, not via XML. This means if a job is rejected, we receive an API response from LinkedIn indicating why. These API responses are surfaced in your VONQ/LinkedIn dashboard, and a summary of each and how to resolve can be found here.

How do I enable Basic Job posting on a customer's LinkedIn Company Page?

If a customer's jobs aren't appearing on LinkedIn, the most common cause is that basic job posting simply hasn't been switched on for their Company Page. This is a one-time setup, and only needs doing for new Company Pages, or the first time a company posts a basic job. If they've posted basic jobs before, they don't need to do this again.

The customer's LinkedIn Company Page admin needs to:

1. Log in to their personal LinkedIn account (it must be an account with admin rights on the Company Page).
2. Click the 'Me' icon on the home feed, then select the company name under 'Manage.'
3. On the Company Page, go to 'Settings' in the left-hand menu (usually at the bottom).
4. Select 'Job postings' from the sub-menu.
5. Find 'Enable basic job posting' and switch the toggle to On (it turns green).

If the toggle isn't available or doesn't work, the admin should contact LinkedIn and ask for job postings to be allowed. This request has to come from the Company Page admin, not from VONQ or the partner, LinkedIn won't action it otherwise.

Once enabled, allow a few hours for jobs to appear, LinkedIn only refreshes postings a few times a day.

Note: Search and staffing companies, and companies that help find and hire employees, are not eligible to post basic jobs on LinkedIn, no setting will change this. Please refer to this article for more information.

Why is a job showing a LinkedIn duplicate error when I can't find a duplicate anywhere?

LinkedIn can hold a record of a job, under the same title, company, and location, that isn't publicly visible. This record might come from a manual post, LinkedIn scraping the employer's career page directly, or a separate integration. Any new submission of that job gets treated as a duplicate and suppressed, even though nothing shows up when you search. Both things are true at once: no visible duplicate, and a real block.

Common causes:

• A job posted manually on LinkedIn and never properly closed.
• LinkedIn scraping the job directly from the employer's career page.
• The job reaching LinkedIn through more than one route at once.

Why this isn't VONQ-specific:

LinkedIn's own developer documentation confirms this happens when a job reaches them through multiple paths, and recommends using a single ingestion method to avoid it. Other job distribution platforms report the same symptom.

What to check:

1. Confirm the employer's LinkedIn account isn't also accepting jobs from another source, career site scraping, manual posting, or a separate job board, at the same time as the VONQ feed.
2. If the employer has an active careers page, check whether LinkedIn is scraping it directly. This can only be switched off by LinkedIn, via their help centre
3. Make VONQ the sole source for that employer's basic job postings where possible, a single source removes the competing-record problem at its root.

Taking these steps typically brings the duplicate rate down substantially.
 

A note on managing your customer's expectations

LinkedIn Basic Jobs is a free service that LinkedIn makes available directly to employers. Because it's free and handles a very high volume of postings, LinkedIn applies its own review process on top of ours. Jobs can be held for review, delayed until the next sync, or marked as a duplicate if a similar posting already exists on the company's LinkedIn page. 

This is standard for how LinkedIn's free tier works, and it's worth setting that expectation with your customers upfront rather than after something looks like it's gone wrong.

There are several reasons why a Basic Job may not appear on LinkedIn:

• The job is already posted on the LinkedIn Page as a paid job via Recruiter, Job Wrapping, or the Job Posting widget.
• Please check the Jobs tab on the company's LinkedIn Page to confirm if the same job hasn't been published already.
• The customer may have opted out of job ingestion from any third-party.
• Jobs posted on LinkedIn may be selected to undergo LinkedIn's jobs review process and must meet their guidelines as part of their commitment to professionalism and integrity. If jobs do not meet the guidelines, they may be marked as spam.

If jobs have been successfully posted to LinkedIn via VONQ, but are not visible on the Company page or are removed by LinkedIn thereafter, customers should reach out to LinkedIn directly for further context. 

If reliability matters enough on certain roles that a duplicate or a delayed removal isn't acceptable, LinkedIn Premium jobs do not carry the same duplicate or visibility risk as Basic. We can support that through HAPI (our full hiring API) on a Bring Your Own Contract basis, or on demand through our Job Board Marketplace.

LinkedIn Country Clusters: What They Are and When to Use Them

A country cluster is a group of countries LinkedIn treats as one targeting option, so a remote job can reach a whole region instead of just one country. Think "European Union" or "DACH" instead of listing Germany, Austria and Switzerland separately.

LinkedIn's own logic here: with more roles going remote, targeting a single country is often too narrow, especially for smaller countries where the candidate pool doesn't sit inside one border. Country clusters let a job reach a defined region in one go, rather than restricting it to a city radius or a single country.

Examples of clusters worth knowing