Refund policy as of June 2023
A full refund is appropriate if:
The job was never posted / went live
The job is posted under the wrong company name/job title and not fixed within 48 hours (working days)
A full refund is not appropriate if:
The customer / partner delivers incorrect information
The customer / partner delivers the job ad in the wrong language that is not supported by the job board
The ad is published but doesn't produce any clicks
Fraudulent payment (eg fake credit card) from customer
The HAPI Support team is responsible for deciding whether a partial refund is appropriate.